Privacy Policy

To use the services we offer, it is necessary for you to provide certain personal data. The data provided will be processed in accordance with the applicable legislation, particularly in compliance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, on the protection of personal data of individuals (GDPR), the Organic Law 3/2018, of December 5, on the Protection of Personal Data and the guarantee of digital rights (LOPDGDD), and Law 34/2002, of April 11, on Information Society Services and Electronic Commerce (LSSI), concerning the maintenance of confidentiality and the processing of personal data voluntarily provided by users of this website.

RESPONSIBLE FOR DATA PROCESSING:

Igor Ochoa Soto: CIF: 44555376Y

Email: info@spanishartouch.com

Pio Baroja 6 3A 20305 Irun, Gipuzkoa, Spain

FOR WHAT PURPOSE WILL YOUR DATA BE PROCESSED? 

In compliance with the current legislation, we inform you that we will process the data you provide for the following purposes:

• To manage the hiring of services you make through the Platform, including billing and corresponding delivery.
• To periodically send communications about services, events, and news related to the activities developed by www.SpanishArTouch.com through any means (phone, postal mail, or email), unless indicated otherwise or the user opposes or withdraws their consent.
• To send commercial and/or promotional information related to the contracted services and added value for end-users, unless indicated otherwise or the user opposes or withdraws their consent.
• To ensure compliance with the terms of use and applicable law. This may include the development of tools and algorithms that help this website ensure the confidentiality of the personal data it collects.
• To support and improve the services offered by this website.
• To collect non-identifiable data obtained through cookies downloaded to the user's computer when navigating the website, as detailed in the cookie policy.
• To manage social media, as www.SpanishArTouch.com may have a presence on them. The processing of data from individuals who follow our official social media pages will be governed by this section and the terms of use, privacy policies, and access rules of the relevant social network that the user has previously accepted on www.SpanishArTouch.com The data will be processed for the purpose of managing the user's presence on the social network, informing them about activities, products, or services. It will not be used to send personalized commercial communications unless the user has explicitly consented through other means, such as subscription or contact forms.
• To comply with legally established obligations, as well as to verify compliance with contractual obligations, including fraud prevention.
• To transfer data to agencies and authorities, whenever required in accordance with legal and regulatory provisions.

WHAT DATA DO WE PROCESS?

At www.SpanishArTouch.com, we process the following categories of data, in line with the aforementioned purposes:

• Identifying data: Information such as name, surname, email address, phone number, or other data voluntarily provided through subscription forms, contact forms, or service contracts.
• Metadata of electronic communications: Information generated through interactions via electronic means, such as emails or social media messages.
• Commercial information data: Information provided by users via subscription forms, which allows us to send commercial and promotional communications, always with prior consent.
• Social media data: Information limited to interaction on our official social media pages (e.g., followers, comments, likes). This data will be used solely for managing our presence on these networks, informing about activities, products, or services, and not for sending personalized commercial communications unless the user has explicitly consented via other means.

If the user provides third-party data, they declare that they have obtained consent from those third parties and agree to communicate the information contained in this clause, relieving www.SpanishArTouch.com or the Responsible for data processing of any liability in this regard. However, www.SpanishArTouch.com may carry out the necessary verifications to confirm this fact, adopting the appropriate due diligence measures in accordance with data protection regulations.

WHAT ARE THE LEGAL BASES FOR THE DATA PROCESSING?

The processing of data for the purpose of sending periodic newsletters about services, events, and news related to our professional activity is based on the express consent of the data subject, requested in accordance with current data protection regulations.

Similarly, the legitimacy for processing data related to offers or collaborations is also based on the user's consent, which can be withdrawn at any time. However, the withdrawal of consent may complicate or prevent proper communication and management of the requested collaborations or services.

Finally, data may also be processed to fulfill the legal obligations applicable to www.SpanishArTouch.com such as tax regulations, data protection laws, or any other legislation that is mandatory.

WHAT ARE THE USER'S RIGHTS WHEN PROVIDING THEIR DATA?

The user has the right to confirm whether or not www.SpanishArTouch.com is processing personal data concerning them.

They also have the right to request access to their personal data and its rectification, to request the limitation of its processing or to object to it, to request data portability, and to withdraw their consent.

They may request the deletion of data when, among other reasons, it is no longer necessary for the purposes for which it was collected.

In case of requesting the limitation of the processing of their data, it will be kept solely for the exercise or defense of claims.

When certain necessary circumstances related to their particular situation exist, the user may object to the processing of their data. In such a case, www.SpanishArTouch.com will cease processing the data, unless for legitimate compelling reasons or for the exercise or defense of potential claims.

When the user has given consent for a specific purpose, they have the right to withdraw the consent at any time, without affecting the lawfulness of the processing based on consent before its withdrawal.

Users may exercise their rights via email: info@SpanishArTouch.com

Finally, we inform you that you can address complaints regarding the processing of your personal data to the Spanish Data Protection Agency or any other competent public authority.

HOW LONG WILL WE KEEP YOUR DATA?

The personal data provided will be kept only for as long as necessary to achieve the processing objective or to comply with our legal obligations. In accordance with fiscal and accounting deadlines, taking the last communication as a reference, as long as the data is no longer necessary for the purposes previously described (principle of data retention limitation). Once the established period has expired, the data will be automatically destroyed.

Data stored for advertising purposes will be deleted if the user opposes processing for such purposes.

ARE PERSONAL DATA SECURE AND CONFIDENTIAL?

www.SpanishArTouch.com is committed to the use and processing of personal data provided by users, respecting confidentiality and using the data for the intended purposes. We also commit to fulfilling our obligation to store the data and adopt all necessary measures to prevent alteration, loss, unauthorized processing, or access, in compliance with the applicable data protection regulations.

Our website cannot guarantee the absolute invulnerability of the Internet network and, therefore, the violation of data through fraudulent access by third parties.

WHO MIGHT RECEIVE YOUR DATA?

www.SpanishArTouch.com does not sell, rent, or transfer personal data that could identify the user to third parties without prior consent. However, in some cases, collaborations with other professionals may occur, in which case consent from the users will be required, informing them about the collaborator's identity and the purpose of the collaboration. This will always be done under the strictest security standards.

We also inform you that your data may be hosted on servers of companies providing us with hosting services and located outside the European Economic Area, but adhering to the EU-U.S. Data Privacy Framework, which ensures the protection of your data and compliance with European data protection regulations. These companies include Microsoft and Google.

CAN WE MODIFY OR UPDATE THE PRIVACY POLICY?

www.SpanishArTouch.com reserves the right to modify and/or update the data protection information when necessary to comply with the General Data Protection Regulation. If any changes occur, the new text will be published on this page in a timely manner, allowing users to access the updated policy. In each case, the relationship with users will be governed by the rules in effect at the time the website is accessed.

Last update: December 4th, 2024.