Terms and Conditions
Effective Date: December 4th, 2024
1. Introduction
Welcome to www.SpanishArTouch.com], an online marketplace for purchasing courses. These Terms and Conditions ("Terms") govern your use of our Platform, where you can browse, purchase, and access various online courses. By accessing or using the Platform, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our services.
2. Definitions
- "Platform" refers to the website, mobile applications, or any other digital interface provided by www.SpanishArTouch.com where you can purchase courses.
- "User," "You," or "Your" refers to the individual or entity accessing or using the Platform.
- "Course" refers to any educational content available for purchase through the Platform. Courses may be live or pre-recorded, and the delivery may occur on Zoom or other third-party platforms.
- "Instructor" refers to the individual or organization that provides the course content through the Platform.
- "Purchase" or "Subscription" refers to the transaction made for access to a course or courses through the Platform.
- "Third-Party Platform" refers to external platforms, such as Zoom, where the course may be delivered.
3. General Conditions
- You must be at least 18 years old to access and use the services provided by the Platform. If you are under 18, you must have the consent of a parent or guardian to use the Platform.
- By registering or purchasing a course, you agree to provide accurate, current, and complete information during the registration and payment process.
- The Platform reserves the right to modify or discontinue any part of the service at any time without prior notice.
4. Course Purchase and Delivery
- Course Purchase: You can purchase access to a course through the Platform. The Platform acts as a marketplace facilitating these transactions.
- Course Delivery: Upon purchase, courses are delivered via live sessions on third-party platforms, such as Zoom, or may be pre-recorded for on-demand access. Course details, including the platform used for delivery, will be provided once the course is purchased.
- Course Duration: Each lesson listed on the Platform has a set duration, typically 60 minutes (1 hour), unless otherwise specified.
- Access to Course: Access to live or on-demand courses is granted upon purchase, but may require an account on the third-party platform (e.g., Zoom) to attend or view the course.
5. Payment and Refund Policy
- Payment: All payments for courses must be made through the designated payment methods on the Platform, including credit/debit cards and other payment services.
- Refund Policy: Refunds are only available for live courses under the following conditions:
- Requests for refunds must be submitted within 14 days of purchase.If you request a refund within this period, you will receive a full refund of the course fee, minus a non-refundable administration fee of $200.
- Refunds are not granted if the course has already been attended or accessed.
- Refunds will not be issued for on-demand content once the course has been viewed or partially viewed.
- In customized courses (By customized course, we mean those lessons that were not offered as closed courses by www.SpanishArTouch.com and that have been created and designed exclusively according to the student's wishes as a personalized and unique course) following applies: Partial Refund (50%): If the refund request is submitted less than 7 days but more than 48 hours before the course start date, 50% of the course fee will be refunded, Partial Refund (25%): If the refund request is submitted 48 hours or less before the course start date, only 25% of the course fee will be refunded.
- After the Course Begins: No refund will be issued once the course has started, or if the course has been attended or accessed in part or in full.For technical issues preventing access, please contact the Plattform via email for assistance.
- Pricing: The Platform reserves the right to change pricing for courses at any time without notice. Price changes will apply to new purchases only and not to previous purchases.
6. User Obligations
- Account Information: You agree to maintain the accuracy of your account information, including email, payment details, and any other information required by the Platform.
- Compliance: You agree to use the Platform in compliance with all applicable local, state, national, and international laws.
- Prohibited Activities: You may not:
- Share, distribute, or reproduce course materials without permission.
- Engage in any activities that disrupt the functioning of the Platform or third-party platforms used for course delivery.
- Use the Platform to engage in any illegal or unethical activities.
7. Intellectual Property
- Course Content: All course content, including materials provided by the Instructors, is protected by copyright and intellectual property laws. As a purchaser, you are granted a limited, non-transferable license to access and view the course content for personal educational use only.
- Platform Content: The Platform's design, logos, trademarks, and other content are the intellectual property of www.SpanishArTouch.com and are protected by applicable laws.
- You may not use any content from the Platform for commercial purposes without prior written permission from www.SpanishArTouch.com
8. Course Delivery and Third-Party Platforms
- Courses may be delivered via third-party platforms like Zoom, Google Meet, or other services. The Platform is not responsible for any technical issues, interruptions, or other issues related to the third-party platform.
- You may be required to create an account with the third-party platform to attend or view the course. The use of such third-party platforms will be governed by the terms and privacy policies of those platforms, which you agree to abide by.
9. Account Termination and Suspension
- The Platform reserves the right to suspend or terminate your account if you violate these Terms or engage in any behavior that disrupts the Platform or its services.
- Upon account termination, you will lose access to any purchased courses, and no refunds will be issued.
10. Limitation of Liability
- The Platform is not responsible for any damages arising from your use or inability to use the courses, including but not limited to indirect, incidental, or consequential damages.
- The Platform is not responsible for any issues related to third-party services, including but not limited to Zoom, Google Meet, or other course delivery platforms.
- The Platform makes no warranties regarding the availability, reliability, or quality of the courses.
11. Privacy Policy
- Your use of the Platform is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. Please review the Privacy Policy for more details.
12. Governing Law and Jurisdiction
- These Terms are governed by the laws of SPAIN, and applicable EU laws without regard to its conflict of law provisions.
- Any disputes arising from or related to these Terms will be subject to the exclusive jurisdiction of the courts in San Sebastián, Gipuzkoa, Spain and you consent to the personal jurisdiction of such courts.
13. Changes to These Terms
- The Platform reserves the right to modify or update these Terms at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. Your continued use of the Platform after any changes constitutes your acceptance of the updated Terms.
14. Contact Information
If you have any questions about these Terms or need assistance, please contact us at:
Igor Ochoa
info@spanishArTouch.com
Pio Baroja 6 3A 20305 Irun, Gipuzkoa, Spain